Privacy Policy

    1. Introduction

    Welcome to Concrete Rose by Ornate Nooks. We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website or use our services, and tell you about your privacy rights.

    2. Information We Collect

    We may collect, use, store and transfer different kinds of personal data about you, including:

    • Identity Data: First name, last name, username or similar identifier.
    • Contact Data: Billing address, email address, and telephone numbers.
    • Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us.
    • Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location, operating system and platform.

    3. How We Use Your Information

    We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

    • Where we need to perform the contract we are about to enter into or have entered into with you (e.g., to process your booking).
    • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
    • Where we need to comply with a legal or regulatory obligation.

    4. SMS and Communications Policy

    No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

    By providing your phone number, you consent to receive text messages from us regarding your booking, stay, and related services. You can opt-out at any time by replying "STOP" to any of our messages.

    5. Data Security

    We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

    6. Contact Us

    If you have any questions about this Privacy Policy, please contact us at:

    • Phone: 334-310-1435
    • Email: service@tandelodge.com